Contact & Support
Direct channels for verified evidence submissions, bug reports, and editorial inquiries.
1. How to Reach Us
We value communication from developers, engineering teams, and community researchers. Whether you have noticed an unrecorded quota reset, want to report a bug, or have an editorial suggestion, here are the most effective ways to reach our maintainers:
Preferred for bug reports, radar false positive audits, and public evidence submissions.
Open GitHub Issues ↗For sponsorship inquiries, privacy notices, and non-public technical correspondence.
Email Maintainer ↗2. Verified Reset Submissions & Corrections
Our radar relies on strict verification criteria before logging any reset into our permanent dataset. If you have witnessed an unrecorded global refill or a banked reset distribution:
- Provide a direct link to the public post or announcement on X/Twitter (from @thsottiaux, @OpenAI, or official leadership).
- Include the UTC timestamp and whether the refill applied to ChatGPT Plus, Pro, Business, or Enterprise tiers.
- All verified submissions are reviewed and integrated into our open repository within 24 hours.
3. Response Times
We typically review public GitHub issues within 12–24 hours, and respond to direct email correspondence within 24–48 business hours.